Frequently Asked Questions
Everything you need to know about your Natralii shopping experience.
What is Natralii's shipping policy?
We offer standard shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How do I return or exchange an item?
You can return or exchange any unworn item with tags attached within 30 days of delivery. Simply visit our online return portal to generate a shipping label.
What materials are used in Natralii clothing?
We prioritize sustainability and comfort, using high-quality organic cotton, recycled polyester, and ethically sourced linen for our seasonal collections.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
How do I find my correct size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.